Feedback and bug reports
Your feedback
is not only welcomed, it is higly useful as it keeps us aware of any problems.
So far, we have received numerous reports of happy users, which keeps
us happy too and helps us to continue to improve the Swiss-PdbViewer.
You can also send us a list of what you would like to
see in future versions, and I will try to satisfy you (no guarantee of
course).
Concerning bugs, we will do our best to fix them providing
you send us an exact report of what's wrong. That means that when you
find a bug, try to reproduce it and send us the following
informations:
- What version of Swiss-PdbViewer do
you use ?
- On which platform ?
- What is the exact operation that
causes the problem, and in which condition ?
- Does the problem concern every PDB
file or just a specific one (if so, send me the
incriminated file)
Example
Hi !
I've noticed a problem with the
version 3.5 for Linux:
the program crashes when I perform the following
operations:
- open file 1abc.pdb
- open file 1def.pdb
- Magic fit of 1def onto 1abc
- Bring the layer 1def to front
- Generate a structural alignement.
The program crashes during the last
operation.
My computer is a Pentium 300 with 32Mb
of memory, RedHat Linux, and I don't run any fancy
extensions.
J. Smith
| 
ExPASy Home page
